We do apologize for the down time that has occurred over the last 24+ hours.  The short version of what happened was that the hard drive issue two weeks ago was repaired and the RAID was rebuilt during that down time. However, the OS remained corrupted and went undetected until now. It is hard to detect file level corruption when the server appears to operate fine.   We do really appreciated your patience while we worked on making sure this issue was fixed.

We will be crediting all subscription sites one (1) month's worth of free subscription for this down time, the two other down times and the lagging issues.  This will be posted to your guild’s account in the very near future.

For those of you who want WowStead updates. We do have a Facebook page, which we were keeping several of the users updated on the situation.  The page can be viewed without having a Facebook account for those of you who wish to not have a Facebook account.

We also have a Twitter that the updates from our Facebook posts that you can also subscribe to. 

As for rumors that had been started, we did not get hacked. No one stole any of the information on our servers. This is a completely fictitious story that someone made up to try to explain something that was 100% coincidence. The downtime we had was caused by hard drive and OS issues, which we have fixed. In any case, as I always tell users, you should alway practice safe computer security and NEVER use your WoW account information for anything else.

Please also be aware that response time to tickets will be a bit slower for the next day or so as I get those caught up. So please don't spam or bump tickets. I am going through them.